Privacy Policy – Lper.in

Last Updated: November 2025

Lper (“we”, “our”, “us”) is committed to protecting the privacy of users who access the Lper website and mobile application. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Name, mobile number, email address, gender, address
Location and GPS for accurate service matching
Service booking history and communication details
Payment records (processed via secure third-party gateways)
Device and IP data for security and analytics

2. How We Use Your Information

To match customers with helpers/partners
To improve service experience and app performance
For notifications, offers, and essential communication
For fraud detection and safety monitoring

3. Information Sharing

We do not sell or rent personal data. Information may be shared only for:

Service matching (customer ↔ helper)
Government/legal requests when required
Payment gateway processing
Customer support & dispute resolution

4. Data Security

We apply encryption, secured servers, and 3rd party compliance. However, no digital platform can guarantee 100% protection from cyber risks.

5. User Rights

Right to access and update your information
Right to deactivate or request account deletion
Right to stop marketing notifications

6. Cookies & Tracking

We use cookies to improve performance, preferences, and personalization. Users may disable cookies from browser settings.

7. Third-Party Links

Lper is not responsible for privacy practices of external websites or services.

8. Contact

For privacy-related queries:

Email: privacy@lper.in