Support & Complaint Resolution – Lper.in

We are committed to resolving issues quickly and professionally for every customer and helper.

Support Channels

In-app chat support
Email: support@lper.in
Emergency: safety@lper.in

Response Time

General queries – 24 hours
Service issues – 48 hours
Safety complaints – Immediate priority

Complaint Process

Raise ticket via app/email
Case review by support team
Resolution — reassignment / refund / action

Escalation Level

If issue is not solved, user can request case escalation and senior support will intervene.